Quic facts / Q&A

All of our jewelry is made by human hands in the USA!

 

Every item is one of a kind & totally unique.

While there may be similar variations,

no setting & stone together are the same.

 

Q:  I'm in love with a certain piece, but I want it in a different stone, size, or style?

A(s) Since everything is hand made & one of a kind, there are no multiples of any piece.                                                                          We have a lot of responsibilities & duties as a small company, so we do not take custom orders or re-size rings.

            - We do not recommend resizing any of our rings, as it can jeopardize the integrity of the piece.

               When a ring is resized there is always risk of bending the setting, popping out the stone, &/or damaging the silver.

               If you are serious about having a ring re-sized, you can always purchase one of our awesome pieces &

               have a jeweler in your city take a look at re-sizing for you.

Q:  Do you accept exchanges or returns?

A(s)- We do not accept exchanges at this time. 

          - We accept returns within 30 business days,

             as long as there is no damage to the piece(s). 

            (ie: scratches, dents, shattered, large chips out of stones, stones un-ahdeared to the setting, missing stones).

          - We do not fix damaged items, as we are not responsible for any item once it is purchased.

Q:  What Kind of metals are used in your jewlery?

A(s)- All of our rings are 100% solid 925 stamped sterling silver,

             or 14k Gold plated over solid 925 sterling silver.

          - All of our wire wrapped jelwery is either rose gold, or 925 sterling silver.

 

Q:  Are all your crystals & stones genuine?

A(s) - Yes, all our crystals & stones are 100% genuine.

           -  Some of our crystals/stones are polished &/or fuzed with titanium, gold, or color

               to enhance energy & the beauty & luster of the stone.

 

Q:  Where do your crystals & stones originate from?

A(s)- All of our crystals & stones are gathered from around the world.

          - You can find out the stone origin of a pice on our website by viewing the information on that piece.

 

Q:  How long till I recieve my order?

A(s)- Once your order is placed, it can take up to 2 business days for processing.

          - USA Shipping generly takes 2-5 business days, but sometimes can take up to 10 business days.

          - INTERNATIONAL Shipping generly takes 7-10 business days, but can take up to 20 business days.