Quic facts / Q&A
All of our jewelry is made by human hands in the USA!
Every item is one of a kind & totally unique.
While there may be similar variations,
no setting & stone together are the same.
Q: I'm in love with a certain piece, but I want it in a different stone, size, or style?
A(s): - Since everything is hand made & one of a kind, there are no multiples of any piece. We have a lot of responsibilities & duties as a small company, so we do not take custom orders or re-size rings.
- We do not recommend resizing any of our rings, as it can jeopardize the integrity of the piece.
When a ring is resized there is always risk of bending the setting, popping out the stone, &/or damaging the silver.
If you are serious about having a ring re-sized, you can always purchase one of our awesome pieces &
have a jeweler in your city take a look at re-sizing for you.
Q: Do you accept exchanges or returns?
A(s): - We do not accept exchanges at this time.
- We accept returns within 30 business days,
as long as there is no damage to the piece(s).
(ie: scratches, dents, shattered, large chips out of stones, stones un-ahdeared to the setting, missing stones).
- We do not fix damaged items, as we are not responsible for any item once it is purchased.
Q: What Kind of metals are used in your jewlery?
A(s): - All of our rings are 100% solid 925 stamped sterling silver,
or 14k Gold plated over solid 925 sterling silver.
- All of our wire wrapped jelwery is either rose gold, or 925 sterling silver.
Q: Are all your crystals & stones genuine?
A(s): - Yes, all our crystals & stones are 100% genuine.
- Some of our crystals/stones are polished &/or fuzed with titanium, gold, or color
to enhance energy & the beauty & luster of the stone.
Q: Where do your crystals & stones originate from?
A(s): - All of our crystals & stones are gathered from around the world.
- You can find out the stone origin of a pice on our website by viewing the information on that piece.
Q: How long till I recieve my order?
A(s): - Once your order is placed, it can take up to 2 business days for processing.
- USA Shipping generly takes 2-5 business days, but sometimes can take up to 10 business days.
- INTERNATIONAL Shipping generly takes 7-10 business days, but can take up to 20 business days.